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CAPE TOWN (HEAD OFFICE)

9 Drill Avenue,
Montague Gardens,
Western Cape, 7441

Phone: (+27)21 561-7800

JOHANNESBURG

The Med Office Park
72 Concorde Rd East, Bedfordview,
Gauteng, 2007

Phone: (+27)11 450-1122

DURBAN

Unit 31 – 14 Belladonna Road,
Boulevard Business Park, Cornubia,
Mount Edgecombe, Durban, 4001

Phone: (+27)31 573-7400

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Support Centre

Call: 0860 100 551 (Mon – Fri 8am-4:30pm, excluding weekends and Public Holidays)
Emailsupport@connoisseur.co.za

Complaints/Compliments
Emailinfo@connoisseur.co.za

We deliver to the majority of South African addresses.

We do not currently deliver internationally.

A standard charge of R100 is charged for orders under R500.

We offer free delivery for orders over R500 anywhere in South Africa

Standard delivery

Within 7 – 10 working days (from payment received), depending on your delivery location.

Within 7 – 10 working days (from payment received), depending on your delivery location.

We do not ship internationally.

We only accept payment via:

  • Visa & MasterCard or
  • EFT (Electronic Funds Transfer).

Yes. We have taken every precaution to ensure your personal details are safe and secure with us. Our order process sits behind a 256 bit encrypted SSL (Secure Socket Layer). All credit card payments are authenticated via 3D Secure, to further ensure your protection.

ABOUT SSL CERTIFICATES

How do I make an EFT payment?

If you have selected pay via EFT on our website please login to your Bank online to make payment, our banking details are as follows:

Bank Name:

Account Name: Connoisseur Electronics

Account Number:

Branch Code:

Branch Name: 

Reference: Surname + web order number, copy to sales@connoisseur.co.za

Depending on your bank, payment may take up to 2 working days to clear; we will only dispatch your order once the funds have cleared.

Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card or pay by EFT.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS